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all sales are final


the piece that I like isn't online, how can I buy it?

if the piece you're looking for isn't on my site please dm or email me via @miyakumo or

it may still be available but if I posted it a while ago it's probably gone

I don't re-make any of my pieces but if you would like something similar please read on for information about commissions


can I commission a piece?

I can design and make a custom piece for you or a loved one

please email me at for more information if you would like a bespoke piece


how long does shipping take?

depending on your country of residence, 3-10 working days

U.K orders take 3-5 days

I ship worldwide and I use a tracked service

for more information on shipping, including misdeliveries (attempted deliveries) and delayed or missing orders click here


can I return my order?

if the item has not been shipped out yet, or if you send an email to within 24 hours of ordering, your order may be cancelled and refunded to you in full

for more information on exchanges & returns please click here

please note that all sales are final


can I change the design of a piece that is up for sale?

if you would like to make a bespoke alteration to a finished piece please

send an email to


can I engrave the piece I'm looking to buy with a custom message?


please note that in order for a legible engraving, the piece must have a flat, smooth surface.

the cost of a custom engraved message starts at £50

please email with the piece you would like to purchase and the message in mind




if your question isn't included here you can contact me at 


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