all sales are final
the piece that I like isn't online, how can I buy it?
if the piece you're looking for isn't on my site please dm or email me via @miyakumo or firstname.lastname@example.org
it may still be available but if I posted it a while ago it's probably gone
I don't re-make any of my pieces but if you would like something similar please read on for information about commissions
can I commission a piece?
I can design and make a custom piece for you or a loved one
please email me at email@example.com for more information if you would like a bespoke piece
how long does shipping take?
depending on your country of residence, 3-10 working days
U.K orders take 3-5 days
I ship worldwide and I use a tracked service
for more information on shipping, including misdeliveries (attempted deliveries) and delayed or missing orders click here
can I return my order?
if the item has not been shipped out yet, or if you send an email to
firstname.lastname@example.org within 24 hours of ordering, your order may be cancelled and refunded to you in full
for more information on exchanges & returns please click here
please note that all sales are final
can I change the design of a piece that is up for sale?
if you would like to make a bespoke alteration to a finished piece please
send an email to email@example.com
can I engrave the piece I'm looking to buy with a custom message?
please note that in order for a legible engraving, the piece must have a flat, smooth surface.
the cost of a custom engraved message starts at £50
please email firstname.lastname@example.org with the piece you would like to purchase and the message in mind
if your question isn't included here you can contact me at email@example.com